Payment Policy

At Morocco Travel Lab, we are committed to providing a secure, smooth, and reliable checkout experience. All payments on our platform are processed through trusted, encrypted payment gateways to ensure the highest level of security and confidentiality for every transaction.

Accepted Payment Methods

We accept a range of secure payment options, including:

• Visa
• Mastercard
• PayPal
• American Express (Amex)
• UnionPay
• Apple Pay
• Google Pay
• Shop Pay
• Klarna

Only the payment methods displayed at checkout are available for your region.

Secure Payment Processing

• All transactions are encrypted and processed through certified payment providers.
• Payment information is handled securely and is never stored on our servers.
• We comply with internationally recognized security standards to ensure a safe payment environment.

Payment Timing

• Your payment method is charged at the time your order or access is confirmed.
• For digital products, access may be granted immediately after successful payment.
• If additional authentication is required (such as 3D Secure), you may be asked to verify your identity during checkout.

Currency

• All purchases are processed in EUR (€).
• If your card or bank account uses a different currency, your financial institution may apply conversion or processing fees, which are outside our control.

Failed or Declined Payments

If a payment cannot be completed, please:

• Verify that your payment details are correct
• Ensure sufficient funds or available credit
• Complete any authentication steps requested by your bank
• Try another available payment method

If the issue persists, we recommend contacting your bank or payment provider for further assistance.

Fraud Prevention

To protect customers and maintain platform security:

• Transactions may be automatically reviewed by our payment processors
• Orders or access may be temporarily held or cancelled if flagged by fraud prevention systems
• Additional verification may be requested in rare cases before access or fulfillment is confirmed

Need Help?

If you have questions or experience issues with a payment, please contact our support team through the contact page. We’re here to help and aim to respond as quickly as possible.